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CMA Network at Noon Program: Conflict Resolution
Conflict Resolution
Do you have a demanding patient at your fron window? Do you have co-workers at loggerheads? Are your teenagers getting the best of you?
The CMA's upcoming Network at Noon program will provide help with your conflict resolution skills that can be used in both your professional and personal lives, including...
- Recognizing the cycle of a conflict
- Successfully de-escalating a conflict
- Finding "win-win" solutions to a conflict
When: Thursday, June 24, 2010
11:30am - 12:00pm - Registration & Lunch
12:00pm - 1:00pm - Roundtable Discussion
Where: McConnell Arts Center 777 Evening St. Worthington, OH 43085 (free parking and easy access from 270 and 315!)
Presenter: Shelley Whalen, Executive Director Community Mediation Services of Central Ohio
Cost: $35/person for CMA Member Offices
$45/person for Non-Member Office
To register by phone: Call Francie Kaufman at (614) 240-7410
To register by email: Email Francie Kaufman at fkaufman@goodhealthcolumbus.org
Many thanks to our program sponsors: Healthcare Underwriters Group Mutual of Ohio; OSU Comprehensive Wound Care; Willis
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